Metacognition · Confidence

Confidence Calibration

Example

You give a colleague two figures, sure of one and hedging on the other, and you're usually right about which is which, even though you can't say why one felt firmer.

01

Confidence Calibration in Humans

Definition

Judging, after producing an answer, how likely it is to be correct. The judgment is not privileged access to memory strength. It is inferred from the consistency of the representations sampled, essentially an estimate of whether sampling the same problem again would yield the same answer (⁠Koriat, 2012⁠), a view that current syntheses of the metacognition literature adopt as the general computational definition of confidence (⁠Fleming, 2024⁠). Two aspects of the judgment are conventionally separated: resolution, the within-person ability to assign higher confidence to correct than to incorrect answers, and calibration, the absolute match between stated confidence and observed accuracy. The two are independent, so calibration can be near perfect while resolution is near zero, and the reverse (⁠Koriat, 2012⁠).

*Framing note: one of four metacognitive monitoring rows, with Source Monitoring, Reality Monitoring, and Feeling of Knowing. Distinguished from Feeling of Knowing by direction: feeling-of-knowing is prospective, about an answer not yet retrieved; confidence is retrospective, about one already produced.*

Neural Substrate

Prefrontal cortex, on human evidence. A coordinate-based meta-analysis of 47 neuroimaging studies of metacognitive judgment, covering 88 contrasts, 739 activation foci and 2,215 participants, found convergent involvement of posterior medial frontal cortex, bilateral insula and inferior frontal gyrus, left dorsolateral and right anterior dorsolateral prefrontal cortex, ventromedial prefrontal cortex, right dorsal precuneus, and right ventral striatum (⁠Vaccaro & Fleming, 2018⁠). Contrasts in which activity scaled with the level of confidence reported were the dominant driver of that composite pattern.

A lateral-for-retrospective, medial-for-prospective division of labour was proposed on neuropsychological grounds, largely from frontal lesion cases in which feeling-of-knowing accuracy and retrospective confidence dissociate (Fleming & Dolan, 2012). The meta-analytic data do not reproduce that division cleanly. Prospective metamemory judgments converged on posterior medial frontal cortex, left dorsolateral prefrontal cortex and right insula, while retrospective metamemory judgments converged on bilateral parahippocampal cortex and left inferior frontal gyrus (⁠Vaccaro & Fleming, 2018⁠). The anatomical separation between prospective and retrospective judgments is real, but it is not the lateral-versus-medial one usually stated.

Metacognitive accuracy is dissociable from performance on the task being monitored. With first-order accuracy held at roughly 71 percent by an adaptive staircase, grey matter volume in right rostrolateral prefrontal cortex predicted individual differences in metacognitive accuracy; metacognitive accuracy correlated across two perceptual tasks at r = 0.71 while performance on those same two tasks did not correlate at all (r = 0.05, p = 0.83); and repetitive transcranial magnetic stimulation to bilateral dorsolateral prefrontal cortex lowered metacognitive accuracy while leaving task performance intact (Fleming & Dolan, 2012). This dissociation is better established than its anatomy: the meta-analysis of studies reporting neural correlates of metacognitive sensitivity specifically drew on only 11 studies and 61 foci and yielded no significant clusters after correction for multiple comparisons (⁠Vaccaro & Fleming, 2018⁠).

02

AI at a Glance

In people, confidence is a retrospective judgment about an answer already produced, inferred not from privileged access to memory strength but from how consistently the sampled evidence favoured that answer, and it discriminates correct from incorrect answers only because consistently favoured answers are usually the correct ones (⁠Koriat, 2012⁠; ⁠Fleming, 2024⁠). In models the function is present and heavily measured, but split: a reasonably well calibrated estimate of correctness sits in the trained weights and can be extracted either by resampling the model and measuring disagreement (semantic entropy) or by probing internal activations, while the confidence the system states in words is a partly separate quantity that tracks the internal one imperfectly (⁠Kuhn et al., 2023⁠; ⁠Farquhar et al., 2024⁠; ⁠Kumar et al., 2024⁠; ⁠Kumaran et al., 2026⁠).

03

Confidence Calibration in AI

How Far It Has Been Measured

Measurement in AI: Directly Measured

AI Memory Performance: Comparable to Humans provisional

Where It Lives in the System

What Has Been Measured

  • A peer-reviewed 2026 study gave 87 Japanese-speaking adults (recruited on X, answering an online form in September–October 2023) and 87 separate runs of GPT-4 the same 60 general-knowledge questions about Japan as open-ended recall, four-choice and two-choice items, each followed by a 0–100% confidence rating; GPT-4 was queried in December 2025 through OpenAI's programming interface under the setting "gpt-4", which points to a June 2023 version, one question per fresh request, so it answered only from what it learned in training (⁠Yoshizawa et al., 2026⁠).
  • GPT-4 answered more questions correctly than people (78–88% vs 52–73% across formats) but reported 93–97% confidence throughout, overconfident by 8–15 percentage points, while people's average confidence was within 4 points of their accuracy; individual people varied widely (SD of over- or underconfidence 15–16 points, computed from the authors' public data), so GPT-4's bias sits within the human range, about 0.6–0.75 SD above the human mean (⁠Yoshizawa et al., 2026⁠).
  • For resolution, scored as type-2 AUROC (the chance that a correct answer drew higher confidence than a wrong one, .5 = chance), GPT-4 matched people on two-choice (.73 vs .70, SD .14) and open-ended recall (.78 vs .81, SD .12) but fell below chance on four-choice items (.40 vs .76, SD .13), where it was more confident in its wrong answers (99%) than its right ones (96%); across questions, people's confidence tracked item difficulty far more closely than GPT-4's (r = .83 vs .33) (⁠Yoshizawa et al., 2026⁠).
  • The study's efficiency measures are information-based (meta-I and meta-I2r), not meta-d′ or M-ratio, and they do not line up with its AUROCs: on open-ended recall AUROC shows no reliable difference while both information measures favour people, and a mutual-information score counts GPT-4's inverted four-choice confidence as positive information; the text also reverses the direction of a format effect shown in the authors' own statistical output, and its "All" AUROC averages the three format scores rather than pooling trials (⁠Yoshizawa et al., 2026⁠).
  • A peer-reviewed five-study paper (online 2025, in print 2026) gave online US adults and public chatbots (ChatGPT, Bard/Gemini and, in Studies 4–5, Claude Sonnet and Haiku, 2023–2025 versions, each run repeatedly through its chat interface) identical items and confidence scales, but its items were NFL and Oscar forecasts, sketch guessing, 22 more-than/fewer-than trivia questions built to require piecing facts together (110 adults), and 33 questions about an unnamed university's unpublished records (110 adults), so no study isolates confidence in answers recalled from memory (⁠Cash et al., 2026⁠).
  • On the trivia questions the best system, Claude 3.5 Sonnet (released 2024), missed its own prospective score by 2.15 items versus 3.51 for people (SD 3.15), with AUROC .66 versus .55 (SD .10), while systems ranged from 2.15 to 4.94 items and .57 to .66; on university questions Claude 3.7 Sonnet (2025) missed by 1.08 items versus 4.84 (SD 3.74), yet people discriminated right from wrong answers better (.57 vs .53), and over all 24 calibration comparisons LLMs were better 13 times, equal 4 and worse 7 (⁠Cash et al., 2026⁠).
  • Both are direct comparisons and both put AI at or above people, so the rating is Comparable: in the forecasting, trivia and records studies the best systems matched or beat people's calibration, and on general-knowledge recall GPT-4 was more accurate than people and within the human range on calibration and on two of three resolution formats. The important caveat is overconfidence: GPT-4 was 8–15 points more confident than it was accurate where people were within 4, and on four-choice items it was more confident in its wrong answers than its right ones. The rating is provisional because the recall study tests one 2023 system whose 87 runs were near-duplicates, and the other study's items are forecasts and estimates rather than answers from memory (⁠Yoshizawa et al., 2026⁠).
  • Neither study examined saved memory; the closest test, a benchmark of chat assistants' long-term memory of past sessions, scores whether they decline questions their memory cannot answer (abstention), not whether confidence tracks accuracy, and has no human comparison (⁠Wu et al., 2025⁠).

Purpose and Execution of Memory: Foundational Differences Between Human and AI Memory Architectures, and Implications

Elizabeth K. Bayardelle, PhD and Jennifer L. Thompson, PhD

About & How to Cite