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McCain et al. (2025)

How people use Claude for support, advice, and companionship

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Reference

McCain, M., Linthicum, R., Lubinski, C., Tamkin, A., Huang, S., Stern, M., Handa, K., Durmus, E., Neylon, T., Ritchie, S., Jagadish, K., Maheshwary, P., Heck, S., Sanderford, A., & Ganguli, D. (2025, June 26). How people use Claude for support, advice, and companionship. Anthropic. https://www.anthropic.com/news/how-people-use-claude-for-support-advice-and-companionship

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Cited in the argument rather than behind a score: this is one of the papers the taxonomy is built on, named where the site explains itself rather than in the findings under a mechanism.